R-321 Series

Artech Transaction and Queue Management Kiosk: Comprehensive and Sophisticated Solution

Artech Transaction and Queue Management Kiosk is a comprehensive and sophisticated unit that supports all advanced functions required for queue management and self-service operations. It integrates seamlessly with hardware platforms such as one and two-dimensional barcode readers, Magstrip, Contact Chip, RFID, and memory card readers. Its built-in thermal printer is effective for issuing queue tickets or receipts. The front-cover design allows for easy service and paper replacement without needing space for a rear door. The kiosk screen is protected against liquid contact.

Its ergonomic and stylish design can be customized with your corporate colors and logo, impressing your customers and adding prestige to your business.

Key Features:

  • Various Screen Options: 21'', 19'', and 17'' screen sizes, high-resolution 16:9 wide format vertical LCD display.
  • Capacitive Touch Technology: Resistant to breakage and scratches.
  • Advanced Hardware Integration: OmniDirectional barcode and QR code reader, contactless and contact smart card readers.
  • Industrial Components: Fanless Intel® Celeron™ processor and industrial motherboard.
  • Long-Lasting Printer: 2.4'' thermal receipt printer with an automatic cutter.
  • Easy Service and Paper Replacement: Front-cover design.
  • Vandalism-Resistant Body: Secure and durable structure.
Vandal Resistance
Vandal Resistance
Customizing with Corporate Color and Logo
Customizing with Corporate Color and Logo
Kiosk in Desired Configuration
Kiosk in Desired Configuration

Sectors

Technical Specifications

Easy Service Access
System
CPU :
Intel® Processor N95, 6M Cache, up to 3.40 GHz — Fanless
Cache :
6MB
Memory :
DDR4 SoDIMM — 8GB / 16GB
Video RAM :
Max512 MB shared memory
Control :
Industrial mainboard
Watchdog Timer :
255 Level Reset
System Fan :
Fanless
I/O
Serial Port :
2 x RS-232 (Internal)
Parallel Port :
N.A.
USB Port :
4 x USB — (2x USB 2.0 + 2x USB 3.0)
KB / MS :
1 x PS2 K/B and Mouse
LAN :
2 x Realtek Gigabit Ethernet
Wireless LAN :
802.11 b / g Wi-Fi (Optional)
Audio :
Line-in & Line-out
Expansion Slot :
PCIe/MiniPCIe
Readers :
2d barcode reader
Writer :
Thermal Writer
Data Storage
HDD / Type :
M.2 SSD — 64GB / 128GB / 256GB
Feed
Input :
110 / 220 VAC
Extra Video Output
Type :
HDMI
Max. Resolution :
1920 x 1080
LCD Screen
Type and Size :
21.5-inch / 16:9 Widescreen LCD — Portrait Mode
Max. Resolution :
1920 x 1080 (FHD)
Pixel Pitch :
0.24795(H) x 0.24795(V) mm
Max Color :
16.7 M
Brightness (cd/m2) :
300 cd/m²
Contrast Ratio :
1000:1
Viewing Angle :
178° (Horizontal) / 178° (Vertical)
Back Light MTBF :
50,000 Hours
Touch Screen :
Capacitive Touchscreen (Shatter- and Scratch-Resistant)
Mechanical & Environmental Features
Service Convenience :
Front-loading design (easy paper replacement and service access)
Operating Temperature :
0 ~ 60°C
Storage Humidity :
5 ~ 95% (non-condensing)
Case :
Vandal-Resistant, Heavy-Duty Metal Enclosure
Front Frame :
N.A
Weight :
Variable according to screen size (1—5 kg)
Dimensions :
(WxHxD) Variable by screen size
Mounting :
Floor Standing
Order Code
Operating System :
Compatible with Windows 10 / Windows 11 (64-bit)
CPU :
N95 — Fanless
PSU :
AC 110/220V
RAM :
8GB / 16GB DDR4
HDD :
SSD 64GB / 128GB / 256GB
Wifi :
Optional
Writer :
Thermal Writer (Standard)
RFID Reader :
RFID/NFC Contact + Contactless (Optional)
QR Code Reader :
High Sensitivity Optical QR Barcode Reader (Optional)
Barcode Reader :
High Sensitivity Optical QR Barcode Reader (Optional)

Support

Please contact us for information about the products or for technical support.